Operations Team Leader

at  Forest Holidays

We have an exciting opportunity available for an Operations Team Leader at Cropton, Forest Holidays to join our team working full time, 38 hours per week, 5 days out of 7. In return we will offer you an hourly pay rate of £11.74 per hour (increasing to £12.32 per hour if the location meets the monthly targets), a place to develop your skills and the chance to work in some of the UK’s most stunning forest environments.
Open all year round, as an Operations Team Leader you will play a pivotal role supporting the Operations Manager and assist in the training of the Support Crew, working alongside them ensure they complete their daily tasks in a timely and competent manner.
Our Operations Team Leader will complete general maintenance tasks, so a good knowledge of using tools, fixing machinery, and decorating is essential. You will complete checks of our cabins to ensure that everything is in good working order and respond to issues that guests raise - anything from a dishwasher not draining to concerns over their heating and hot water. In addition, you may be required to complete general maintenance on our fleet of mountain bikes.

As our Operations Team Leader we offer a range of benefits that includes:

• Monthly 5% bonus (paid quarterly) if location achieves customer service targets
• Get paid early with Access Early Pay - a great help for covering the unexpected
• Save on cabin breaks - pre-book a break with up to 20% off or travel last minute for just £75 a cabin. You also get a friends and family discount giving them 15% off all breaks.

Our ideal Operations Team Leader is a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year. You will have experience communicating with customers, dealing with complaints and providing training.
Forest Holidays is a Certified B Corporation, recognised globally as a business that’s a force for good. We provide holidays that are good for people and the planet.
Don’t miss out on the opportunity to join our fantastic team!
Click ‘Apply’ now

Please refer the Job description for details