Operations Technology Specialist

at  Thermo Fisher Scientific

Collaborate with vendors and third-party service providers for equipment maintenance, repairs, and upgrades. Provide training and support to end-users on IT/OT tools, applications, security practices, and compliance requirements to enhance overall system knowledge and awareness.

• Maintain a safe working environment and report potential hazards.
• Perform alternating or rotating shift work (as required

• Provide hands-on technical support to manufacturing staff, addressing hardware, software, and networking issues in a timely manner.
• Collaborate with IT, global engineering, site engineering & facilities, Quality and Compliance teams to ensure GxP guidelines are followed, including data integrity, audit trails, and documentation practices.
• Implement and maintain IT solutions in compliance with CFR 21 Part 11 and IEC 62443 standards, ensuring security and data integrity within manufacturing and laboratory environments.
• Install, configure, and maintain OT equipment, including computers, servers, and specialized manufacturing equipment, while ensuring they meet compliance standards. Required on initial installation and continuous operations.
• Participate in the planning and execution of DI remediation & production projects related to new equipment deployments, system upgrades, network enhancements, and software implementations within manufacturing and laboratory settings.
• Ability to work in a team structure, make decisions, solve problems, communicate inside & outside the organization, and analyze, plan, organize and prioritize work, partnering with Engineering and Global IT to support IT/OT and Industrial cybersecurity.

• Troubleshoot and resolve technical issues related to software applications, operating systems, and network connectivity to minimize downtime and disruptions.

  Collaborate with vendors and third-party service providers for equipment maintenance, repairs, and upgrades. Provide training and support to end-users on IT/OT tools, applications, security practices, and compliance requirements to enhance overall system knowledge and awareness.

• Maintain a safe working environment and report potential hazards.

• Perform alternating or rotating shift work (as required)