Operations Trainer
at Pearson
Bloomington, MN 55431, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Jun, 2024 | Not Specified | 03 Mar, 2024 | 2 year(s) or above | Instructional Design,Replay,Communication Skills,Models,Computer Skills,Windows,Customer Experience,Graphic Design,Continuous Improvement,Project Management Skills,Microsoft Office | No | No |
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Description:
About Pearson VUE
Pearson VUE has been a pioneer in the computer-based testing industry for decades, delivering more than 19 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. Our mission is to deliver high-stakes exams that help industries advance their professions and safeguard their communities across the globe.
We are the global leader in developing and delivering high-stakes exams via the world’s most comprehensive network of nearly 20,000 highly secure test centers in addition to online testing in over 188 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.
The Operations Trainer is responsible for developing training that enhances the knowledge and skills and educates test centers, operations teams and other Pearson VUE employees on both existing and new products and procedures. As a member of the Global Operations Support team, the Operations Trainer works directly with the Senior Operations Trainer to meet the test center and global operations training objectives. The Operations Trainer will develop training which improves the experience for the users, including test centers and internal teams.
EDUCATION AND EXPERIENCE:
- Bachelor’s Degree preferred
- 2 years’ experience in instructional design, graphic design, or work in education or other related field preferred
- Advanced PowerPoint skills required
- Experience with Microsoft Office using Windows 7 or newer operating system
- Knowledge of interactive eLearning software (i.e. Articulate 360, Adobe Captivate) is preferred
- Knowledge of video editor software (i.e. Camtasia Studio, Replay 360) is preferred
SKILLS, KNOWLEDGE AND ABILITIES:
- Strong oral and written communication skills
- Strong organizational and project management skills
- Familiar with various training tools and models
- Ability to deal with ambiguity and overcome objections
- Focused on quality and improving the customer experience
- Strong computer skills and technical aptitude
- Training, coaching or mentoring experience
- Focus on continuous improvement
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
Software Engineering
Graduate
Proficient
1
Bloomington, MN 55431, USA