Oracle E-Business Suite Team Manager

at  Support Revolution

ABOUT THE ROLE:

Reporting to the CEO, this role will manage our Oracle E-Business Suite resources and consultants, ensuring that we are providing the best level of functional and technical Oracle support to our customer base.
As an Oracle SME, you will be tasked with ensuring that our Oracle support continues to be delivered efficiently, effectively, and professionally.
This is a flexible role in terms of location and can be fully remote, based part-time or full-time in our offices in Thatcham, Berkshire, or in our offices in Hyderabad, India, or Dubai.

WHAT YOU’LL BE DOING:

• Being Support Revolution’s lead Oracle E-Business Suite SME, operating as the day-to-day management point for Oracle related activities
• Leading on the delivery of technical and functional solutions to Support Revolution’s customer base, in a timely and hands-on manner
• Leading, guiding and supervising the successful delivery of a range of Oracle projects
• Working collaboratively with the wider delivery team to ensure that KPIs and SLAs are continuously monitored and achieved
• Management of a team of Oracle E-Business Suite consultants, including regular 121s, monthly, quarterly, and yearly appraisals
• Ensuring that the wider team is led, coached, and developed
• Contributing to wider pre-sales activity, and supporting the sales team on the sales process when needed
• Ensuring continuous compliance with internal policies and governance
• Ensuring that processes around the Oracle function are continuously improved

Being an Oracle SME is essential for this role, as is at least 15 years’ experience of managing and delivering Oracle E-Business Suite projects and support contracts. Experience in leading and developing a team is needed to succeed, as is an appreciation for working in a high-growth environment. A background in consultancy/a consulting role would be highly beneficial.

• In-depth experience with Oracle E-Business Suite environments and systems, with ideally a functional Oracle background covering a range of modules including Financials, HR and Payroll.
• 15+ years’ experience in delivering Oracle E-Business Suite projects is essential
• A strong overall understanding of Oracle products
• Demonstrable experience of running Oracle based projects tracking time and cost using tools such as Microsoft Projects to an expert level.
• Previous experience in leading, developing and growing a team of Oracle consultants
• Experience in an Oracle consultancy, or in a lead Oracle consultancy position, would be strongly beneficial
• Great communication skills, both internally and externally
• A personable, ambitious, and organised personalit