Order Administrator

at  Lovisa

Lovisa is fast-fashion Retail
Lovisa is global, and its growth is infectiously energetic
See us at careers.lovisa.com

The Order Administrator will be responsible for the successful management of our company stock orders – including raising Purchase Orders into Futura system, confirming all production KPI’s with suppliers whilst ensuring company DIFOT metrics are met.

• Raise orders within expected timeframes into Futura
• Manage outstanding orders for accuracy and DIFOT intent
• Open Purchase Order report creation twice daily
• Audit Futura order data regularly for accuracy and management
• Futura Item management for required attribute settings
• Manage barcode files to ensure correct pricing and price file execution by country
• Packing scan confirmation for accuracy of packed goods and barcode files
• Repeat order management liaison for approvals of shipment movements
• Monitor bulk production and escalate any delays in supplier shipment to the Head of Buying and GM Product as soon as they arise
• Wide range of stakeholder management, including internal Lovisa departments, globally with Lovisa’s stores and Lovisa’s offshore suppliers.
• Invoice reconciliation at handover and input into data files for tracking purposes
• Supplier handover to freight provider management and confirmation
• Supplier fine claim retrieval
• Supplier KPI reporting
• Zendesk management (store enquiry tickets)