Order Entry, Customer Support, and Accounts Receivable Administrator

at  West X Business Solutions

We are seeking a highly organized and detail-oriented individual to join our team as an Order Entry, Customer Support, and Accounts Receivable Administrator. In this role, you will be responsible for managing the order entry process, providing exceptional customer support, and handling various aspects of accounts receivable. The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a customer-focused mindset.

QUALIFICATIONS:

• High school diploma or equivalent; additional education or training in business administration or related fields is a plus.
• Proven experience in order entry, customer support, and accounts receivable roles.
• Proficient in using order management and customer relationship management (CRM) software.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize tasks effectively.
• Problem-solving and conflict resolution abilities.
• Strong organizational and time management skills.
• Proficiency in using Microsoft Office applications, particularly Excel.
• Ability to work both independently and collaboratively in a team environment.
  If you are a motivated individual with a passion for providing exceptional customer service, ensuring accurate order management, and maintaining accounts receivable processes, we encourage you to apply for this exciting opportunity. Join our team and contribute to our success by delivering outstanding support to our valued customers

4. ADMINISTRATIVE TASKS:

• Perform general administrative duties, such as data entry, filing, and record maintenance.
• Generate reports and analyze data related to orders, customer support, and accounts receivable.
• Assist in improving and streamlining order entry, customer support, and accounts receivable processes.
• Stay updated on industry trends, customer preferences, and best practices in order management and customer support.