Order Management – Process Associate – German – Remote EMEA

at  Genpact

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Order Management – Process Associate – German – Remote EMEA

Responsibilities

• Order Entry - Booking regular & Advance Orders on Oracle (i.e., Create, send, change, monitor & reject)
• Demo Management - (Track & Trace demo equipment’s, coordination with team)
• Order Management (Date management for equipment, update credit status, payment terms, coordinate with project manager , work on configuration changes, downloading, publishing & changing invoices and documents , work on Ad-hoc requests, Creating purchase orders)
• Inventory Management (Receive & allocate inventory in Oracle, create inventory receipts, reserve inventory.
• booking in and out material, transfer inventory, scrap & write of obsolete inventory)

Minimum qualifications

• Bachelor’s Degree (or High School Diploma/GED or associate degree) or qualification or any directly related experience to relevant OM activities or customer service, ideally in a multinational environment.
• Required language level for daily tasks: English
• Excellent Communication Skills (verbal and written)
• Microsoft Office proficiency, especially Excel

Preferred qualifications

• Relevant work experience preferably in order management areas & exposure to ERP(s).
• Execute work as per SOP within given SLA to ensure business KPI’s are met.
• Should be able to attend calls with customer to provide updates, execute actions and provide resolution.
• Preferable to have practical knowledge of Oracle /SAP
• Knowledge of any language besides English, German, and Hungarian
• Listening, Attention to Detail, Documentation skill
• Ability to work under pressure in a dynamic environment.
• Ability to be pro-active and to think “outside the box”.
• Excellent proven interpersonal and teamwork skills
• Capable of resourceful problem solving

What can we offer?

• Attractive salary.
• Stable job offers - employment contract.
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as gym, cafeteria and a medical center, all conveniently located on the office campus

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.
JobProcess Associate
Primary LocationHungary-Budapest
ScheduleFull-time
Education LevelBachelor’s / Graduation / Equivalent
Job PostingJun 20, 2024, 1:03:10 PM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Tim

• Order Entry - Booking regular & Advance Orders on Oracle (i.e., Create, send, change, monitor & reject)
• Demo Management - (Track & Trace demo equipment’s, coordination with team)
• Order Management (Date management for equipment, update credit status, payment terms, coordinate with project manager , work on configuration changes, downloading, publishing & changing invoices and documents , work on Ad-hoc requests, Creating purchase orders)
• Inventory Management (Receive & allocate inventory in Oracle, create inventory receipts, reserve inventory.
• booking in and out material, transfer inventory, scrap & write of obsolete inventory