Order Management Specialist (German Speaking)

at  Celanese International Corporation

Overview:
Are you ready for your next challenge? Be part of an excellent team! Join Celanese Business Solutions Budapest, as

• Ensure perfect order fulfillment of orders and resolve issues as required
• Work closely with sales management for billing adjustments
• Key transactional contact for customers
• Maintain key internal relationships; including marketing, sales, supply chain planning, ship points, product management, credit, financial shared services, and procurement
• Update customer master information in SAP
• Perform the diversified customer pricing applications in SAP
• Process billing related adjustments (e.g. returns, credit/debits)
• Where necessary, support sales representatives and business line managers with sales data analysis, report requests and customer follow-up
• Perform additional responsibilities assigned by the Customer Service Management as mutually agreed on
• Independently develop and participate on projects from concept to completion.
• Seek for opportunities to help people to achieve their goals providing constructive feedback and encouragement to those around that may benefit from the knowledge
• Coach Team Members in case new process implemented or their knowledge should be shared or developed
• Accountable for driving continuous process improvement to simplify and standardize, reduce non-value added activities and costs, increase productivity and achieve customer service targets
  Qualifications: