Order Processing Officer

at  Device Technologies Australia

ABOUT US

Haines Medical is a dynamic and innovative business focusing on specialty products in Infection Control and Manual Handling. Haines works in consultation with healthcare professionals to design and develop products that meet the specific needs of hospitals, healthcare facilities, and their patients.
About the role:
The Order Processing Officer is responsible for processing customer orders received by Haines Medical Australia (HMA). The Order Processing Officer ensures accurate processing of orders and calculating freight costs; and contributes to the HMA business vision of achieving a long-term, market leading and profitable business.

EXPERIENCE REQUIRED (INCLUDING TECHNICAL)

• 3-5 years of demonstrated experience in order processing or similar administrative processing
• Experience working with MS Office (Outlook, Excel and Word)
• Experience working with MYOB, EdiPath and freight providers
• Experience in the logistics industry will be advantageous
  If this sounds like you, please submit a CV and cover letter.

KEY DUTIES AND RESPONSIBILITIES:

• Processing a high volume of customer orders in a timely and accurate manner
• Accounts management and order invoicing in multiple systems
• Monitor sales order backlog and progress order fulfillment as required
• Working through a shared inbox to prioritise and action customers requests.
• Booking freight and order dispatch for 3PL’s
• Maintenance of records and documents relating to order processing
• Other duties as required

KEY DUTIES AND RESPONSIBILITIES:

• Processing a high volume of customer orders in a timely and accurate manner
• Accounts management and order invoicing in multiple systems
• Monitor sales order backlog and progress order fulfillment as required
• Working through a shared inbox to prioritise and action customers requests.
• Booking freight and order dispatch for 3PL’s
• Maintenance of records and documents relating to order processing
• Other duties as required such as customer service activities
  Our ideal candidate would be full time but based on experience, we may consider part time applications