Order to Cash Subscription Specialist

at  Philips

JOB DESCRIPTION

As Order to Cash Subscription Specialist you will join Philips’ Accounting Operations team. On daily basis you will have a chance to support Philips E-commerce in its rapid growth with a focus on EMEA markets. The key challenges for the coming period will be to maintain and improve a scalable Order to Cash operation and monthly reconciliations of the Subscription model within our E-commerce business while working in an expanding and dynamic environment. Your role will be to manage the order to cash process of the Philips subscription channels on a daily basis. This includes the areas of Overdue monitoring, External collection follow up and Analysing /Reporting on progress. Moreover, you will help defining and implementing finance related requirements and make improvements in the end-to-end subscription process as a whole where possible.

EXCELLENT KNOWLEDGE OF MS EXCEL AND SAP (FICO)

• Excellent analytical skills
• Strong finance or accounting background
• Relevant experience with liaising with Online Payment Provider
• Fluent in English
• Business driven attitude and a sparring partner for the E-commerce team

• Monitoring, analysing and controlling the order to cash processes for Subscriptions
• Follow up on overdue accounts, define next steps and additional measure to be taken
• Contact person for Collection agencies.
• Report out to stakeholders on Order to Cash related progress
• Supporting manual refunds
• Sparring partner for customer care center for collection related issues with consumers
• Responsible for making sure regulations are met
• Sparring partner for the central E-commerce team for implementing new functionalities and fixing issues related to subscriptions
• Continuously drive improvements in the Subscription Order to Cash processes
• Independent working approach and become a subject matter expert in this area
• Monthly reconciliations regarding subscriptions account