Organisational Development Consultant

at  LifeWorks

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
The Organisational Consultant role will provide a range of organisational psychology services to our clients and support our passionate team. This role will have the opportunity to make a significant impact by customising and delivering evidence-based training workshops, conducting psychosocial risk assessments and culture reviews, administering psychometric assessments, providing coaching to individuals and groups, implementing specialist peer support programs, and completing reports as required.

Key responsibilities:

• Design, deliver and evaluate coaching and/or training services to customers that have a clinical focus.
• Assist in the scoping of Organisational Development (OD) and workplace wellbeing projects with external customers, facilitators and internal account managers.
• Achieve required delivery quality and feedback measures with a consulting lens.
• Work closely with Service Delivery Managers and Account Managers to promote programs and deliver best practice content.
• Actively contribute and advise broader business on OD training services.

About you:

• Psychologist fully registered with the Australian Health Practitioner Regulation Agency (AHPRA) and/or have experience working in similar industry.
• Master’s in industrial and Organisational Psychology (desirable).
• Cert IV workplace training and assessment (desirable, not essential).
• Coaching Accreditation (desirable, not essential).
• Proven experience in training and facilitation skills, bonus point if in the mental health sector.
• Experience in the development and design of evidence-based training content to create multi-faceted training to cater for different learning styles and audiences.
• Proven experience in external consulting and working with a customer service mindset.
• Capacity to scope and consult on training development needs and opportunties with customers.
• Robust evaluation of training courses to ensure quality outcomes and insights.
• Knowledge and experience of contemporary training techniques

A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process

• Design, deliver and evaluate coaching and/or training services to customers that have a clinical focus.
• Assist in the scoping of Organisational Development (OD) and workplace wellbeing projects with external customers, facilitators and internal account managers.
• Achieve required delivery quality and feedback measures with a consulting lens.
• Work closely with Service Delivery Managers and Account Managers to promote programs and deliver best practice content.
• Actively contribute and advise broader business on OD training services