Organizational Development Specialist

at  Iron Mountain

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.
Global Operations drives innovation and increased focus on the customer through its continuous goal to deliver world-class services and solutions to our customers and business units, as well as new capabilities and efficiencies that fuel our commercial and growth investments. Global Operations is responsible for the operations of Global Records and Information Management, Global Real Estate, Global Safety, Risk & Security, Sales Operations, Revenue Management, Global Imaging, and Global Business Services, and Global Operations Transformation.
An Organizational Development Specialist plays a critical role in improving the effectiveness of an organization, through effective resource management and the implementation of developmental initiatives. Success in this field requires excellent problem solving, creativity, communication, collaboration skills, and a genuine passion for helping employees feel valued and happy in the workplace.
This role’s primary objective is to provide the resources/tools required for our Global Commercial Support Services team to produce exceptional outcomes through data analysis, development of training strategy, learning and development initiatives, and recognition programs.

VALUED SKILLS AND EXPERIENCE

• Bachelor’s degree in organizational development, human resources, learning and development, business administration, or a related field.
• Experience developing and facilitating learning, training, and employee engagement initiatives. Extensive knowledge of skills development and capacity building strategies.
• Experience with strategy development, cultural transformation, project management, and change leadership. Candidates should demonstrate a good understanding of content management systems and have experience using them.
• Ability to listen, seek out and consider information objectively, and respond to challenging situations with reason.
• Superior skills in building relationships that result in collaborative partnerships and mutually beneficial results.
• Analytical and able to read and consolidate information from a variety of sources, creating an understanding across different teams.
• Demonstrated ability to set priorities and deadlines to ensure multiple projects and objectives are achieved in a timely manner.
• Outstanding written and editorial skills with exceptional attention to detail; excellent grammar, editing and proofing skills in English is a requirement. Proficiency in other languages is desirable as well.
• Demonstrated knowledge of Salesforce Sales Cloud, sales processes and best practices. Nice to have: LookerStudio and no-code app development(AppSheet).
• Advanced experience with document formatting in various platforms, including Google Docs, Google Sheets, Google Slides and other applicable platforms.
• Demonstrated capacity to operate successfully in a fast-paced, rapidly changing environment.
• Growth mindset, open to new ways of working and experience of bringing teams/groups together.