OS&D clerk

at  Saia Inc

READY TO GO FURTHER?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It’s all here and it’s exactly what going further is all about.

POSITION SUMMARY

Provides clerical support for internal and external customers with lost or damaged freight. Reviews overages, shortages, and damages to reduce or eliminate loss and damage claims.

PREFERRED QUALIFICATIONS

• High school diploma or GED.
• 2+ years of transportation and/or related experience.
• Working knowledge of Microsoft Office.
• Demonstrated customer service and computer skills.
  Pay Rate: $20.25 - $25.00 per hour, based on experience

MAKE YOUR MOVE

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

• Researches and investigates reported freight issues.
• Follows established claims processes and procedures.
• Communicates between internal and external customers to resolve shipping and freight issues.
• Resolves escalated customer issues, complaints, and questions.
• Handles high volume calls in a fast-paced environment.
• Prepares, reviews, and bundles paperwork for shipping and freight disputes.
• Provides clerical assistance to management as needed.