Outbound Recall: Dental Hygiene Scheduler

at  Teem

QUALIFICATIONS:

• Sales experience required
• Outbound call center experience is a plus
• Dental office experience is a plus
• Energy and empathy
• Accuracy and organization
• Typing skills of 55+ WPM
• Ability to work well with others
• High level of integrity
• Excellent verbal and written communication skills
• Ability to secure confidential information and comply with HIPAA

THE ROLE:

A successful Dental Hygiene Scheduler Pays Fanatical Attention to the details and Goes Above and Beyond toward the dedication of our culture and team. Culture Champions are professional, kind, and motivated to make a difference for others. Being Growth Oriented in a remote position means being dedicated, setting goals and accurately completing tasks daily.

THE ROLE RESPONSIBILITIES:

• Make outbound calls to dental patients from practices across the US and schedule their next dental hygiene appointment
• Demonstrate empathy while answering patient questions and concerns
• Offer the importance of scheduling and attending their appointment
• Overcome objections the patients may have with scheduling
• Represent dental offices in a friendly and professional manner
• Learn and navigate multiple software systems
• Manage difficult situations and establish solutions
• Offer a positive mindset with team members, patients, and customers
• Be dependable, on time, and dedicated to patients’ and other team members’ needs