Outpatient Systems Administration Manager

at  The Princess Alexandra Hospital NHS Trust

The Outpatients department is looking to recruit an Outpatient Systems Administration Manager to join the team on a full-time, permanent basis.
This is a key role that is integral to the smooth operation of the department, and staff management and development will form the core of your duties.
You should be able to demonstrate an ability to think on your feet, remain calm under pressure and act decisively.
You will be responsible for providing day-to-day support to the service manager and general manager to ensure delivery of services to agreed levels and quality performance standards.
Working with the management team to ensure that the operational teams are well supported, are working to agreed standards and protocols and are effective and efficient.
Deputising for the Service Manager as required and attending meetings, forums or venues appropriately delegated by the management team.
Providing cross cover for Outpatient Appointments Administration Manager
Our Organisation
The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.
Our Values
The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts
Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both
Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care
The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
Please see the attached job description and person specification, available to download at any time

Please refer the Job description for details