Output Management Administrator

at  Encora

OUTPUT MANAGEMENT ADMINISTRATOR

Experience: 5 years
Job Mode: Full-time
Work Mode: On-site
The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology
capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database
management, and computer operations.

JOB DESCRIPTION & REQUIREMENTS

Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.

• Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and

problems pertaining (but not limited) to administration and support.

• Liaise and coordinate Output Management requirements to the different groups and users subscribed to the

Output Management systems and printing/enveloping vendor.

• Perform project management role on Output Management driven projects and initiatives.
• Participate in projects and initiatives requiring/involving Output Management support.

Perform technical evaluation and analysis of existing and new systems and assess their potentials for

automation/implementation.

• Perform management of vendors and contributing ideas in streamlining processes to facilitate smooth

implementation of initiatives.

• Participate in audit and compliance review involving Output Management systems and print operations.
• Develop and maintain existing scripts and programs to automate Output Management operational processes.

At least 3 years experience working in a bank Data Centre Operations environment preferably in the area of

Output Report Distribution, Archival and Print Operations.

• Possess an understanding of network, SQL database, and Windows platform necessary in troubleshooting issues related to Output Management systems.
• Knowledgeable in Windows infrastructure and other technologies (Active Directory (AD), Domain Name Servers (DNS), Network Load Balancer, MS Clustering, Virtual Machine (VM), MS SQL).
• Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components.
• Knowledgeable in the Windows OS environment and knows Windows/DOS programming/scripting.
• Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point.
• Knowledge in R2W and RPM systems is a big advantage.
• Knowledge in Visual Basic, Power Shell, C#, C++, Python and Java programming is a big advantage.
• Prior experience in statements printing and enveloping is an advantage.
• Ability to work in a fast paced environment and able to deliver results in a timely manner.
• Ability to communicate clearly and effectively both verbally and in writing.

Please refer the Job description for details