Outreach & Admission Specialist (Part-time)

at  Community Hope Inc

DO YOU WANT TO WORK IN A FRIENDLY, PROFESSIONAL AND SUPPORTIVE ORGANIZATION? DO YOU HAVE A DESIRE TO SERVE THOSE WHO BRAVELY SERVED OUR COUNTRY? IF SO, COME JOIN OUR TEAM!

PART-TIME: Flexible daytime hours
Remote field work position with occasional in office attendance for meetings and training.

Will be conducting outreach to providers in the community serving veterans, to veterans, and to their families in order to increase referrals to the Grant and Per Diem Case Management Program.

• Uphold the highest ethical and professional standards in adherence with our Code of Conduct & Ethics. Maintains veteran confidentiality in all interactions with veterans.
• Manage referral hotline &/or email.
• Provides optimal customer service as first point of contact for veteran.
• Screen veteran referrals for eligibility.
• Process admissions.
• Identify community service providers, public agencies, veterans’ organizations, and veteran service organizations.
• Conduct meetings and outreach to these and other resources to establish referrals to and increase community awareness of the program.
• Attend County Continuum of Care, Stakeholder, and other relevant meetings in the community to market program, which includes presentations to stakeholders and interested parties.
• Represent the program at conferences, community, and outreach events, which may include some evening and weekend hours.
• Provide input and feedback on effect of marketing efforts “from the field”.
• Provides information and referral for mental health, substance abuse, housing, legal, and other social service needs for eligible and ineligible participants.
• Maintains admissions data and required reporting including the Homeless Management Information System (HMIS), census spreadsheets, and utilization reports.
• Provide support in marketing, coordination, and staffing of Stand Downs and the annual Point-in-time Count and Project Homeless Connect events.
• Provide additional support as needed to expand outreach and awareness of program.
• Participates in all appropriate employee, supervision, and training meetings.
• Function as a team member communicating all relevant information to other team members, covering coworkers’ duties as needed.
• Transports veterans in agency vehicles in a safe, cautious and responsible manner.

Qualifications

• Bachelor’s degree in Psychology, Social Work, Human Services, Criminal Justice, Communications, Journalism, or a related discipline; OR two years of college plus two years of related work or life experience including experience as a veteran; OR a High School diploma and four years of related work or life experience including as a veteran, in homelessness, mental health or recovery services.
• Prior experience in community outreach, marketing, sales, or communication required.
• Must possess a valid driver’s license, with a good driving record.
• Previous experience with social services/non-profits preferred.

VEVRAA Federal Contractor. Request Priority Protected Veteran Referral. EOE Minorities/Females/Protected Veterans/Disabled Contact.

Please refer the Job description for details