Outreach and Recruitment Counselor (Student Services Professional II), Temporary

at  California State University

Job no: 537605
Work type: Staff
Location: Sonoma
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Position Description

JOB SUMMARY

Reporting to and under the general supervision of the Director of Student Outreach and Recruitment, the Outreach and Recruitment Counselor (Counselor) is responsible for achieving undergraduate and supporting graduate enrollment goals established each term and year. This includes, but is not limited to, goals developed from the University Strategic Enrollment targets from which lead generation and applicant conversion goals will be met by the Counselor and conducted by recruitment, outreach events, and other activities within an assigned territory. The Counselor is responsible for generating leads through recruitment travel and managing lead generation tactics deployed in the assigned territory; conducts appropriate follow-up with leads generated to gain their application to the college; interviews prospective students and supports new applicants through the enrollment process.

KEY QUALIFICATIONS

This position requires the equivalent to graduation from a four-year college or university. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis. Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in admissions, one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master’s degree in a job-related field may be substituted for one year of the professional experience. One to three years of prior or current experience with sales, recruitment or marketing in higher education or related industries is highly preferred. Intermediate proficiency with computers, including standard office technology and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, PeopleSoft, CRM tools, student information systems, virtual and mobile devices, and online applications preferred. Bilingual such as, Spanish, Arabic, Mandarin, Cantonese or any other language preferred. The incumbent must possess and/or be able to obtain and thereafter maintain a passport.

Please refer the Job description for details