Overseas Tech-support Engineer - Hungary

at  Link HRM bv

COMPANY INTRODUCTION

Our client company is a global product and solution supplier specialized in machine vision and mobile robot. Focusing on IIoT, smart logistics and smart manufacturing, the company build open cooperation ecosystem, provide service to industry and logistics customers, and commit to continuously promoting the intelligentization and leading the intelligent manufacturing process.

JOB REQUIREMENTS

• Engineering related education background;
• Experience in Robotics or Automation industry is a plus;

• Excellent written and verbal communication skills;

• Problem solving oriented, honest, pragmatic and responsible, highly enthusiasm and a team player;- Willingness to travel frequently within Europe;

• Valid working permit in Hungary;

• Fluent in English, other language is a plus.

• Support the overall delivery plan of mobile robot project, follow up the plan and correct the deviation in time;
• Lead the on-site project delivery, provide customers with AGV on-site implementation and technical support services;
• Track, feedback and coordinate to deal with on-site product and technical problems, quickly solve customers’ technical problems, identify and control project risks;
• Provide training and support for customers in terms of technical parameters, product performance and operations according to customer needs;
• Cooperate with regional sales, be responsible for pre-sale functional demonstration, technical communication, installation, testing and abnormal problem handling during/after sale of products.