PAM EPM Analyst

at  Northern Trust Corp

About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
About Northern Trust:
Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
As a Northern Trust employee (Partner), you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve.
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you would benefit from adjustments for any part of the employment process, please inform the recruiter to discuss your individual requirements.
We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.
Role/ Department:
Seeking a dynamic engineer who is passionate for cloud and security technologies to be part of a team that develops a product impacting tens of thousands of customers. As an architect in our Data Protection team, you will be responsible for designing, implementing, integrating, testing and deploying features and components in a large-scale system. We expect you to drive improvements to code quality, performance, and team processes while leveraging modern web technologies and tool. Should be able to debug problems arising as a result of implementing data protection technologies and be able to understand the implications of his implementations.
Responsibilities
Develops and administers the solutions that meet system expectations relative to scalability, performance, fault tolerance, usability, and data integrity. Delivers solutions that meet end user expectations relative to performance, usability and security for the Data Protection Engineering and Architecture function.
Uses specific knowledge of a discipline to achieve goals through own work. Has specific knowledge or expertise typically gained through formal education or equivalent experience. Uses expertise to provide guidance to others as a project manager or consultant. Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines. Solves complex problems. Works independently; receives minimal guidance. Will lead projects or project steps within a broader project or may have accountability for on-going activities or objectives. Acts as a resource for colleagues with less experience

Major Duties

• Familiarity working with CyberArk endpoint privilege manager
• Execute support activities that could not be resolved by the Level 1 Support team. This team will address issues and activities that generally need a higher level of expertise.
• Perform second level troubleshooting of application privilege elevation and local administrator password rotation issues
• Review EPM agent logs and determine root cause and perform extended troubleshooting
• Generate report from EPM Console (Policy audit data, EPM activities data, computer data)
• Perform health checks – EPM console availability, agent connectivity, license count, health of SAML Integration etc.
• Monitor notifications on the EPM console related to upgrades, Certificate expiry etc
• Review EPM policy issues and work with L3/Engineering team for policy application definition modifications
• Collaborate with EPM vendors for issues/trouble tickets
• Coordinate communication among support staff, field services and service desk (e.g. Outage communication)
• Coordination for ITSM Change management activities (CAB, Incident) for EPM
• Work on Periodic SCCM data validation metrics, LCD password rotation metrics, Analysis of the privilege elevation AD group
• Review and analyze CyberArk EPM threat protection events using CyberArk threat intelligence Services such as Virus total, National software reference Library, CyberArk application and reputation analysis

Knowledge/Skills

• Excellent teammate skills, effectiveness both in independent and collaborative work.
• Ability to learn and use new technologies.
• Background in networking, data security and cloud-based applications.
• Experience with distributed computing platforms for high-scale systems.
• Experience with Azure services and eco-system.
• Experience with Microsoft and Linux-based environments.
• Experience with continuous integration and deployment tools.

Experience Required
A College or University degree and/or relevant proven work experience is required. Information Security Certification / Accreditation preferred such as CISSP, CISM, CISA, Cisco, SANS, etc.
Working with Us:
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. In return, we will support you with your personal and career goals in a number of ways:
Financial – Life Assurance, Disability Plan, Pension/ Gratuity, Annual Pay Review
Work Life Balance – Flexible Work Options, Incremental Annual Leave, Community Volunteer Days
Health & Wellbeing – Private Medical Insurance, Active Sports & Social clubs (lunchtime and after-work groups), Employee Assistance Program
Professional Development – Clear Career Path, Education Assistance, Recognition Programme, NT University (wide range of online, virtual & in-house training options) and employee-led Business Resource Councils dedicated to diversity and inclusion initiatives.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
MyHRHelp@ntrs.com
.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater

• Familiarity working with CyberArk endpoint privilege manager
• Execute support activities that could not be resolved by the Level 1 Support team. This team will address issues and activities that generally need a higher level of expertise.
• Perform second level troubleshooting of application privilege elevation and local administrator password rotation issues
• Review EPM agent logs and determine root cause and perform extended troubleshooting
• Generate report from EPM Console (Policy audit data, EPM activities data, computer data)
• Perform health checks – EPM console availability, agent connectivity, license count, health of SAML Integration etc.
• Monitor notifications on the EPM console related to upgrades, Certificate expiry etc
• Review EPM policy issues and work with L3/Engineering team for policy application definition modifications
• Collaborate with EPM vendors for issues/trouble tickets
• Coordinate communication among support staff, field services and service desk (e.g. Outage communication)
• Coordination for ITSM Change management activities (CAB, Incident) for EPM
• Work on Periodic SCCM data validation metrics, LCD password rotation metrics, Analysis of the privilege elevation AD group
• Review and analyze CyberArk EPM threat protection events using CyberArk threat intelligence Services such as Virus total, National software reference Library, CyberArk application and reputation analysi