Parking Supervisor

at  APCOA PARKING UK LTD

PARKING SUPERVISOR - CRAWLEY - FULL-TIME - £26,000 PER ANNUM

Do you have a full UK driving license?
Do you have previous supervisor experience?
Are you able to work well under pressure with excellent communication skills?
If you answered yes, then this may be the next move for you!
APCOA Parking are currently looking for a Parking Supervisor to work on the Govia Thameslink Railway contract based in Crawley. This is a pivotal role for the team assisting the operations manager through supervision of the car parking operations across the GTR estate. You will be responsible for a team of car park patrol attendants, ensuring efficient and effective operation of all car parking and related activities across your area.
This role is working Monday - Friday either 9am - 5pm or 8am - 4pm. There may be some weekend or bank holiday work if required.
Keep reading to find out more!

WHAT YOU’LL DO

• Ensure correct front-line staffing levels are in place & correct site visits are being completed by the front-line team to ensure KPI’s are met.
• Supervision off all front-line staff during core business hours, to be assisted by Operations Manager where required.
• Carrying out regular site audits to ensure high standards are maintained.Monitoring performance, service & quality of the Company’s sites & staff & taking all pertinent action to communicate/advise and assist in line with the Company standards.
• 
  
  
  
• Identification, response, & resolution of any on site related car parking issues.

• Reporting any untoward incidents concerning members of staff to the Operations Manager & ensuring they are recorded correctly on QM.
• Recruitment, induction, training, performance management of all staff, managing disciplinary issues in line with site & Company policy.
• Ensuring all company policies & employee communications are effectively conveyed to frontline staff for all related car park operations, standards, discipline, training, & development.
• Management of car park/security incidents including attendance/escalation of any incident & liaison with the required emergency services as appropriateEnsure all frontline staff are compliant with health & safety procedures & standards.
• To assist with senior administrator & Operations Manager, to ensure all Parkway & ANPR related issues are resolved within the agreed SLA.
• Undertaking any additional duties as requested by the Operations Manager