Part Time Contract Senior UX Researcher

at  illumin Inc

illumin is a leading technology company that provides marketers with a one-stop solution for omnichannel digital advertising with best-of-category return on advertising spend. Our journey automation technology, illumin, offers planning, buying and real-time intelligence from one platform. With proprietary Artificial Intelligence, illumin brings unique programmatic capabilities to close the gap between advertising planning and execution. illumin is headquartered in Toronto with offices throughout Canada, the U.S., Europe, and Latin America. For more information, visit illumin.com and check out our Life @ illumin video here!

POSITION OVERVIEW:

We are seeking a highly skilled and experienced Senior UX Researcher to join our dynamic team in Toronto, Ontario. As a Senior UX Researcher, you will play a key role in shaping the user experience strategy for our products and services. You will lead and conduct research activities, providing valuable insights that inform design decisions and enhance the overall usability of our offerings.

• Research Strategy: Develop and execute a comprehensive UX research strategy aligned with business goals and user needs.
• User Interviews: Plan, conduct, and analyze user interviews to gain deep insights into user behaviors, pain points, and preferences
• Usability Testing: Lead usability testing sessions, collect and analyze data, and provide actionable recommendations for improving product usability.
• Surveys and Questionnaires: Design and implement surveys and questionnaires to gather quantitative data on user satisfaction and preferences
• Competitive Analysis: Stay abreast of industry trends and conduct competitive analyses to identify opportunities for innovation in user experience.
• Collaboration: Work closely with cross-functional teams including designers, product managers, and developers to ensure a user-centered design approach throughout the product development lifecycle.
• Persona Development: Create and maintain user personas to guide design decisions and ensure a user-centric focus.
• Accessibility: Advocate for accessibility in design and conduct research to ensure products meet diverse user needs.
• Data Synthesis: Synthesize research findings into clear, actionable insights and communicate them effectively to stakeholders.