Part-Time Customer Service Representative

at  Overland West

OVERLAND WEST FREIGHT LINES LTD. IS YOUR KEY TO REACH YOUR FULL POTENTIAL.

As the leading expedited over-the-road carrier in Western Canada, we have 24 owned and operated service centers in British Columbia, Alberta, the Yukon and Northwest Territories. With this extensive network, we are always looking for people to join our team.
With our vision of providing the best service possible, our team members are critical to our success. So, if you thrive in a dynamic and fast-paced environment, we have a career for you!
If you possess vitality and passion for supporting dispatch operations, then you have the qualities we are looking for to become a valuable member of our team!

• Respond to customer inquiries promptly and interact with clients in a courteous and professional manner, attentively addressing their concerns
• Maintain and update customer information in the database
• Provide assistance and resolutions to customers based on the company’s customer service guidelines
• Work collaboratively with key stakeholders and teams to stay informed about new products, services, and policies
• Fulfill other duties as assigned