Part-time Dealership Host / Receptionist, West London --- (ref: LWMG-0804JT)

at  Renault UK

£19,585 PA (£12.15 PER HOUR)

Renault London West seeks a confident and immaculately-presented individual with a professional telephone manner to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.
We are looking for a confident individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.
Officially entitled Customer Diamond this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.
Duties include answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner, hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner, maintaining the showrooms point of sale material, handling incoming and outgoing post, plus other front of house / customer service duties in line with the remit.

THIS ROLE STRICTLY OPERATES ON THE FOLLOWING WORKING PATTERN:

• 3 days on, 3 days off shift pattern
• As our dealership is open 7 days a week this pattern will include weekend work.
• Alternating (job share) with another Part-time Receptionist
• Averaging 31 hours per week across a 6-week rota.
  The role averages 31 hours per week and we require candidates to have eligibility to work 30+ hours per week on a permanent basis.
  You must also have a flexible approach to cover holidays and attend VIP events and training when necessary; overtime above the usual shift pattern will be paid at plain time. Per year, this can mean up to 15 additional days outside the usual rota when covering our other Part-time Dealership Host.

* CLICK HERE TO APPLY FOR OUR DEALERSHIP HOST / RECEPTIONIST ROLE AT THE NEW RENAULT LONDON WEST- YOU WILL BE DIRECTED TO OUR SECURE RECRUITMENT PLATFORM *

A member of the Recruitment Team will contact shortlisted candidates