Part-Time Evening Veterinary Receptionist

at  CVS UK Ltd

WE HAVE A FANTASTIC OPPORTUNITY FOR A PART-TIME EVENING VETERINARY RECEPTIONIST TO JOIN OUR TEAM HERE AT MINIGHTVET CHESTER/WIRRAL!

This is a permanent role, where your new working pattern will include; 2 weeknights (Mondays and Tuesdays), 1 Saturday and 1 Sunday per month. Working hours vary from 6.30 pm-11 pm, 6 pm-11 pm and 10 am – 7 pm.
Holiday cover/overtime may be available so flexibility is a must.
As a receptionist, you will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, sometimes under high pressure in a fast-paced environment.
Previous veterinary receptionist experience would be preferable but not essential.

• Answering the telephone
• Dealing with clients face to face and over the phone.
• Answering emails from clients, vets and referring practices.
• Answering emergency referral phone calls and arranging appointments.
• Booking appointments
• Processing prescription requests.
• Dealing with clients at the reception desk, taking payments and dealing with account enquiries.
• Answering client’s insurance queries.
• Liaising with different teams within the practice.
• General administrator duties such as scanning and filing.
• Accurately recording client and animal information on our IT system, so good IT skills would be preferable.
• Working at a fast pace.
• Cleaning duties are involved.