Part Time Receptionist

at  Tewin Bury Farm Hotel

WORKING AT TEWINBURY

We believe in fostering a family environment built on our core values, which guide everything we do:
Fearlessly Responsible
Be yourself, have fun & make friends
Eclectic
Connected
These reflect our desire to build something different & a hotel that gives back to our land & community. They shape our decisions, how we treat each other, and guide the exceptional service we provide with a smile. Tewinbury isn’t just a hotel; it’s our home, where we live, play, and create special memories & moments for our guests.

PART TIME RECEPTIONIST

We are an independent, boutique family run hotel set in the beautiful Hertfordshire Countryside. We are recruiting for a part time Receptionist to join our busy team, the ideal candidate will be organised, quick thinking and have a friendly and welcoming manner, will need to be a good problem solver and able to prioritise workloads. this role will be for 30 hours a week - over 5 days and will include weekends, with the earliest start time of 7am and the latest finish time of 8pm.

Receptionist - what’s involved?

• Meeting and Greeting guests
• Checking hotel guests in and out giving excellent standards of customer service
• Answering calls from the main switchboard
• Taking reservations & dealing with email enquiries
• Driving guests to and from Kingsbridge House

Receptionist - Who are we looking for?

• Previous experience in a customer facing role is a must, experience as a hotel receptionist will be an advantage.
• All applicants must have a flexible approach to their work and be willing to work the hours required of the business.
• An excellent standard of presentation is essential.
• Successful applicants will work a variety of shifts.
• Someone who can be part of a team that works hard, supports each other and has fun along the way.
• Must hold a UK Driving License.

Receptionist - What’s in it for you?

As well as a generous package, we also offer:

• Healthcare cash back plan with perks - refunds on your medical expenses and high street discounts
• It’s ok not to be ok, we have a confidential hotline for any support you require in your day to day life and a network of mental health first aiders
• Staff discount in the on site restaurants - 50% for you and up to 3 guests.
• Meals provided while on duty
• Training & development opportunities & opportunities for progression, we hold regular reviews and training sessions to ensure everyone reaches their full potential working for us.
• Regular team get togethers, from our team drinks to our (pretty special!) parties – we know how to have a good time!

Due to our rural location it is recommended that candidates have their own transport.

Please refer the Job description for details