Partner Services Representative (three shifts)

at  Docler Holding

JOB DESCRIPTION

• Be the primary point of contact for our partners – it is critical that we help provide them with a predictable and timely resolution to their questions and inquiries while maintaining a positive, professional and friendly attitude
• Provide customer support in English via live chat
• To ensure a safe and enjoyable virtual environment for our partners, monitoring live streams is a key part of our day-to-day tasks
• Handle administrative tasks - such as our partners’ registrations and their uploaded content to provide a high-quality experience for the site users
• Shifts: 6:15-14:45; 14:15-22:45; 22:15-6.45

QUALIFICATIONS

• High-school graduation
• Strong written English skills
• Adequate computer and typing skills
• Business and customer focus is a must have - providing our partners with excellent service will ultimately boost customer satisfaction, which is our main goal
• Ability to multi-task
• Adaptability in a fast-paced work environment
• Experience in working different shifts is a plus

ADDITIONAL INFORMATION

• We’re offering a range of 520,000 HUF - 570,000 HUF (gross/month) for this position
• Home office? Out of office is the answer, so we give you more than 30 extra day off. Awesome, right?
• Would you like to have just 4 working days almost every week? Your couch has been dreaming about it for a while!
• An exceptional compensation package (All You Can Move sport pass, a yearly 500.000 Huf /year cafeteria package)
• Private health insurance for when you don’t feel so great
• The opportunity to see your work directly contribute to the success of the company
• We want you to grow with us, so we offer the opportunity to attend conferences, technical workshops, trainings, and meetups, along with certification possibilities
• Company branded merchandise (goodies)
• And finally, a fun, professional, and collaborative work culture where we guarantee there is never a dull day
  Byborg Enterprises is an equal employment opportunity employer. We consider individuals for employment based on their skills, abilities and experience. We thrive to attract and hire a strong, talented and diverse workforce, prohibiting discrimination based on race, color, religious or political beliefs, age, nationality, physical, mental or developmental disability, gender, sexual orientation.
  DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.
  NOTE: Byborg Enterprises SA does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency without prior approval from our Legal and Recruiting Department to be unsolicited, and such submissions will not be recognized for purposes of “ownership” of the candidate.

Please refer the Job description for details