Partner Success Specialist

at  Yinson

Date Posted: 31 May 2024
Legal Entity: Green EV Charge Sdn Bhd
Job Function: Operations
Location: Cyberjaya
Employment Type: Permanent
Join one of the world’s leading energy solutions providers and discover how you can grow with Yinson no matter where you are in your career.
Yinson is passionate about meeting the world’s energy demands in a sustainable way. To achieve this, we believe in attracting great employees through the creation of a vibrant, progressive workplace that puts people first.
We’re always on the lookout for experienced and passionate individuals to be part of the team, working and collaborating effectively to make a difference and create impact with individuals, corporations, governments and the business world.

JOB SUMMARY:

The Partner Success Specialist will play a crucial role in forging robust partnerships, ensuring seamless onboarding, effective account management, and ongoing partner support. This role is pivotal in enhancing ChargEV’s mission of expanding the EV charging infrastructure, focusing on partner needs and driving customer satisfaction and retention.

SKILLS & EXPERIENCES:

• Proven experience in partner management, account management, or similar roles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work cross-functionally and collaborate with different teams and stakeholders.
• Strategic thinker with a customer-centric approach.
• Experience in the EV sector and familiarity with charging infrastructure.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field. It’s desirable if any background in EV or green technology sectors

• Establish and maintain strong relationships with partners, ensuring their needs are met and expectations exceeded.
• Manage all aspects of partner onboarding, including training and support.
• Monitor and analyse partner performance, providing strategic insights to optimize effectiveness.
• Collaborate with internal teams to enhance partner offerings and resolve issues swiftly.
• Stay informed about EV market trends and communicate relevant insights to partners and internal teams.
• Contribute to the development and execution of strategies for partner growth and retention.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field. It’s desirable if any background in EV or green technology sectors.