Parts Advisor

at  Toyota

TRC Toyota Masterton has a position available for a Parts Advisor to join our busy crew. This is a rare opportunity!
Check out what’s in it for you!
Be an integral part of an established and successful company – Manawatu & TRC Toyota.
Great support from our Service and Parts Team Leader and Group Parts Manager
A great opportunity to further your automotive career and gain some superb experience
A cool team and wider group culture based around respect for others and valuing our team members.
Work in a company proud to be committed to equal opportunity and supporting individuals from all walks of life - we celebrate diversity. We also support initiatives and programmes that look after our planet.
What will the position entail?
Accurately identifying, picking and selling the right vehicle parts for customers through our online systems
Promoting the strengths and benefits of using genuine Toyota parts and accessories
Stock organisation and keeping it all up to date, tidy and accurate
Supporting the service team with customer check ins, drop offs, bookings and general customer handling when they get busy
Customer follow up calls
Understanding the importance of our customer ‘Pulse’ feedback system
Committing to the training and learning that will come with the position
Over time, learning the basics of our Service processes as well, in order to help the whole front line team
Monday - Friday, 8am-5pm.
What will I need?
Fantastic communication skills, both written and verbal, with the team and our customers
A true customer first mentality where every customer feels their experience with us is positive and welcoming
Superior organisation – you’ll be juggling a few hubcaps at once so keeping cool, calm and collected is also a must!
A good level of fitness as there is some lifting and ’on your feet’ periods of the day
Confidence in using IT including online platforms and picking up new systems easily
A keen eye for detail and accuracy
Some experience in automotive parts and/or service would be an advantage
A true team player attitude coupled with a thirst for learning and retaining new information.
Sound like you? If so, we want to hear from you. Apply now!

Please refer the Job description for details