PARTS AND SERVICE ADVISOR
at Vanta Staffing
Amersham, England, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 01 Aug, 2024 | GBP 30000 Annual | 02 May, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Full Time
- Amersham, Buckinghamshire, England
- Posted 11 hours ago
Vanta Staffing High Wycombe are looking for a Parts and Service Advisor based in Amersham. This candidate must understand the spare parts environment – regardless of the industry (automotive/agriculture/plant equipment). They will need to be proficient in answering emails, talking to customers/colleagues and identifying parts and ordering them online. It is a multi-functional role that demands experience and essentially keeps the department running in totality.
Permanent
Amersham
Monday to Friday 8am-5pm
GBP25k – GBP30k depending on experience
Duties of the Parts and Service Advisor:
– Plan and control the daily and weekly activities of the Parts Department.
– Ensure Field Service & Workshop Engineers are supplied with parts required to complete jobs in a timely manner enabling them to meet deadlines.
– Deal with enquiries and telephone calls as required including receiving, recording incoming customer service calls and parts orders.
– Develop and manage all aspects of internet and over counter sales, including sourcing parts at the most advantageous pricing therefore increasing profitability.
– Process all parts orders as requested by the back-office Team Manager and Service Manager, provide parts support for customers and our internal Service Team.
– Provide full back up and support for Service/Sales department in supplying prices and availability guaranteeing a prompt turnaround for estimate preparation.
– Load all parts movements, vendor parts purchases onto Company IT system.
– Raising purchase order numbers, book in vendor parts and allocate to jobs.
– Deal with all Parts Department queries (in relation to purchase orders) and receipting and chasing credit notes for parts warranty or faulty parts supplied.
– Updating job sheets.
– Prepare inventory shipping and receiving records both manually and electronically.
– Monitor location stock, min/max stocking levels, fulfil stock-takes when required, keep track of common fast-moving parts allocating to Engineers van stocks where required, enabling the service department to improve on first time fix and meet company KPIs.
– Pack and unpack, distribute parts to customers or Engineers, alternatively stock parts in locations throughout the parts department, invent new locations when require for parts received via internal and external.
– Despatch parts to customers and engineers and return appropriate parts to suppliers when required.
– Assist when necessary in all other areas of service administration and provide full support to the team.
Requirements for the Parts and Service Advisor:
– Must have previous experience in a similar role and understand the spare parts industry.
– Excellent communication and admin skills.
– Excellent attention to detail.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Logistics/Procurement
Purchase / Logistics / Supply Chain
Logistics
Graduate
Proficient
1
Amersham, United Kingdom