Parts Manager

at  First Truck Centre

Position: Parts Manager
Position Type: Full time - Permanent
Location: Surrey BC
Work Schedule: Monday to Friday

POSITION OVERVIEW

We are looking for a seasoned Parts Manager who is ready to build a long-term career playing a key role in the management and customer service function of our operation.
The Parts Manager is responsible for the day-to-day operations of the parts department including preparing and meeting the department’s annual budget, reviewing department budget daily, scheduling expenditures, analyzing variances, maintaining excellent customer relations, and visiting customers. The Parts Manager is also responsible for conducting the human resource and personnel supervisory functions of the department such as selecting, training, scheduling, counseling, and disciplining employees.

REQUIRED QUALIFICATIONS

• Minimum 8 years of experience as a Parts Technician or comparable position in the dealership/trucking industry
• Minimum 3 years demonstrated experience in successfully leading diverse teams.
• Certified Journeyperson Parts Technician.
• Strong verbal and written communication skills.
• Possesses analytical skills to evaluate data, make operational decisions and solve difficult problems with effective solutions using logic and methods.
• Possesses a strong understanding of business principles, and sound business judgement.
• Must be meticulous with ability to multi-task and maintain a strong customer service focus and attention to detail, with Excellent customer service skills.
• Proficient with Microsoft Office Suite.
• Experience working in a customer service focused, high-volume, demanding environment.

ASSET QUALIFICATIONS

• Experience working in a unionized environment.
• Training in Business Management or a related field.