Passenger Service Operations Supervisor
at ABM Industries
Sacramento, CA 95834, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 01 Jun, 2024 | USD 19 Hourly | 01 Mar, 2024 | N/A | Ged,Computer Skills,Procedure Manuals,Handbooks,Microsoft Office | No | No |
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Employment Type:
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Description:
ABM is HIRING IMMEDIATELY for Passenger Service Supervisor.
Pay: $19.00 Hourly Rate
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
JOB SUMMARY:
ABM is looking for a Passenger Service Supervisor, for a large airline client at SMF Airport. Our agents clean a variety of aircrafts per day. If you enjoy being around airplanes, working in a team and safety-first environment, then this role is perfect for you!
Specific Duties / Essential Job Functions: (Other duties may be assigned.)
- Achieve operational performance and functional service activities.
- Provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks.
- Monitor and maintain appropriate staffing levels.
- Ensure that future schedules are complete (days off, vacations, etc.)
- Ensure all call offs are covered.
- Accommodate increased / decreased client staffing requests.
- Manage employee lunches and breaks.
- Manage the No-Fault Attendance Policy
- Participate in client briefings and communicate with Client representatives on a frequent basis regarding operations.
- Manage daily schedules.
- Maintain daily shift report for managers.
- Perform basic administrative and payroll functions (if applicable).
- Maintain communication with Managers to maintain optimum staffing levels.
- Effectively coach, counsel and discipline employees.
- Conduct service audits.
- Responsible for the movement of personnel between checkpoints
- Work with Safety Quality Manager to ensure the safety and security of the operation.
- Set positive, professional example for workforce.
- Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
- Miscellaneous duties as assigned
LANGUAGE SKILLS:
- Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks.
- Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers and the general public.
MATH SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
COMPUTER SKILLS:
- Basic understanding of computer software programs, including Microsoft Office.
EDUCATION:
High school diploma or GED required. College degree or equivalent work experience preferred.
EXPERIENCE:
Previous management experience preferred
Overall :
Must be 18 years of age or older.
Must submit to and pass a drug screen.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.
Responsibilities:
SUPERVISORY RESPONSIBILITIES:
- Front-Line employees on designated account and shift.
Specific Duties / Essential Job Functions: (Other duties may be assigned.)
- Achieve operational performance and functional service activities.
- Provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks.
- Monitor and maintain appropriate staffing levels.
- Ensure that future schedules are complete (days off, vacations, etc.)
- Ensure all call offs are covered.
- Accommodate increased / decreased client staffing requests.
- Manage employee lunches and breaks.
- Manage the No-Fault Attendance Policy
- Participate in client briefings and communicate with Client representatives on a frequent basis regarding operations.
- Manage daily schedules.
- Maintain daily shift report for managers.
- Perform basic administrative and payroll functions (if applicable).
- Maintain communication with Managers to maintain optimum staffing levels.
- Effectively coach, counsel and discipline employees.
- Conduct service audits.
- Responsible for the movement of personnel between checkpoints
- Work with Safety Quality Manager to ensure the safety and security of the operation.
- Set positive, professional example for workforce.
- Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
- Miscellaneous duties as assigne
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Other Industry
HR / Administration / IR
Other
Diploma
Proficient
1
Sacramento, CA 95834, USA