Pathway of Hope Caseworker

at  The Salvation Army

This position brings life to the mission of The Salvation Army in Surrey with casework services and life skills programming through the Pathway of Hope initiative. Pathway of Hope is an integrated mission case management framework, and the work of this position supports the organizational desire to move from transactional distribution services toward relational and transformational ministry. Through a referral process, engages with participants in public settings or in homes, as appropriate. The Pathway of Hope Caseworker, along with other local team members will journey with participants to reach their goals and build hope for the future. This position supports ministry unit integration and encourages the delivery of spiritual care services and life skills programming by the ministry unit team and promotes opportunities for corps members and volunteers to get involved with supporting families in our community.

EDUCATION/CERTIFICATIONS:

• Post-secondary degree/diploma in Social Work or another Human Services Field of at least 2 academic years is required
• Current certification in First Aid/CPR or willingness to obtain
• Note: Alternative combinations of education and experience may be considered.

EXPERIENCE:

• Minimum 2 years of experience working with social service agencies and clients or previous casework experience
• Proficient in Microsoft Office and Microsoft Teams applications
• Experience with Canva, social media and Link2Feed is an asset
• Ability to enter data and perform statistical analysis efficiently and accurately
• A valid Driver’s License and a clear Drivers Abstract
• Previous experience in casework, social services, or mental health setting
• Display competence in interpersonal skills, developing and maintaining appropriate boundaries in client relationships and building interagency relations
• Excellent organizational, administrative, and communication skills (written and oral)
• Have experience with program facilitation and program development
• Training in trauma-informed care, non-violent crisis intervention, mental health first aid, motivational interviewing is considered an asset

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
We thank all applicants, however, only those candidates to be interviewed will be contacted.
Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

PREFERRED SKILLS/CAPABILITIES:

• Client-centered – willingness to listen and learn from each participant with compassion and dignity
• Detail oriented skills and ability to juggle multiple cases
• Self-motivated and able to plan work activities and priorities with each client
• Driven – advocates, supports, encourages, and motivates clients
• Problem-solving – creates action plans to help break down barriers to achieving participants’ goals
• High standards of integrity, judgment, and confidentiality
• Supportive of a holistic approach that includes spiritual care opportunities and social prescribing referrals for participants
• Organizational commitment – understanding and ability to uphold the ethical and social norms of the organization.