Patient Access Rep I

at  RWJBarnabas Health

JOB OVERVIEW:

The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative I is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative I is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided. The Patient Access Representative I ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration. Participates in creating a positive environment for patient and colleague satisfaction.

QUALIFICATIONS:

Required:

• High School Diploma required
• Customer service experience
• Minimum of 3 years Patient Access experience
• Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
• Medical terminology and computer skills

SCHEDULING REQUIREMENTS:

• 7:00am- 3:00pm/Flexible
• Days including weekends/holidays
• Per Diem

Please refer the Job description for details