Patient Access Representative 2 - General Surgery Ascension

at  Franciscan Missionaries of Our Lady Health System

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patients experience is best in class. Serves as subject matter expert in processes and procedures. Also serves as a “Super User” for EMR systems in the clinic.

Experience, Education, Training, Special Skills, and Licensure:

• One year experience in customer service/front desk role or a graduate of a front office/medical office program plus six months experience in a medical office setting.
• High School or equivalent
• Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

Please refer the Job description for details