Patient Administrator

at  Affidea Ireland

As part of the Affidea Group, we are the most successful pan- European healthcare diagnostics imaging company. We have 400 staff within our Irish clinics, where the business operates diagnostic imaging and minor injuries center’s around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.
We are now seeking an experienced Patient Administrator to join our team in Affidea - Aut Even. This is a full time permanent role - 39 hours per week Monday to Friday.

EXPERIENCE / QUALIFICATIONS

• Minimum of 1 Years Administration Essential
• Customer Care Experience with a preference for candidates who have front facing customer experience
• Excellent Communication Skills
• Strong IT Skills with Microsoft products.
• Previous healthcare experience desirable but not essential
• Flexibility and adaptability to be able to deal with different tasks and business opening hours

• Excellent customer care skills
• Ability to work as part of a team
• Flexibility and adaptability to be able to deal with different tasks
• Responsible for providing excellence in patient service through the efficient management of patients through the clinic.
• Greeting and Registering patients on a day to day basis at the reception desk
• Responding to Patient and Doctors queries by phone/ email
• Providing reassurance and information to patients regarding their treatment
• Handling and resolving patient complaints in line with company guidelines
• Performing any local administration tasks such as billing/claims/
• Updating all records in an efficient, confidential manner with excellent attention to detail.