Patient Administrator

at  Affidea Ireland

As part of the Affidea Group, we are the most successful European healthcare diagnostics imaging company. We have 400 staff within our Irish clinics, where the business operates diagnostic imaging and minor injuries center’s around the country, offering a broad range of cutting-edge imaging technology and healthcare services to the public, insurers, employers and other organisations.
We are now seeking an experienced Patient Administrator to join our team in Affidea - Letterkenny. This is a full time 6 month contract position - 36 hours per week Monday to Sunday (12 hours per shift)

EXPERIENCE / QUALIFICATIONS

• Minimum of 1 Years Administration Essential
• Customer Care Experience with a preference for candidates who have front facing customer experience
• Excellent Communication Skills
• Strong IT Skills with Microsoft products.
• Previous healthcare experience desirable but not essential
• Flexibility and adaptability to be able to deal with different tasks and business opening hours

• Excellent customer care skills
• Ability to work as part of a team
• Flexibility and adaptability to be able to deal with different tasks
• Responsible for providing excellence in patient service through the efficient management of patients through the clinic.
• Greeting and Registering patients on a day to day basis at the reception desk
• Responding to Patient and Doctors queries by phone/ email
• Providing reassurance and information to patients regarding their treatment
• Handling and resolving patient complaints in line with company guidelines
• Performing any local administration tasks such as billing/claims/
• Updating all records in an efficient, confidential manner with excellent attention to detail.