Patient Care Assistant - Brant, Relief "A"

at  HCCSS Hamilton Niagara Haldimand Brant SSDMC de HNHB

Job Description:CARE AND BE CARED FOR – THIS IS YOUR HOMEARE YOU HIGHLY ORGANIZED, DETAIL-ORIENTED AND ABLE TO WORK ACCURATELY IN A BUSY ENVIRONMENT WITH FREQUENT INTERRUPTIONS? ARE YOU SEEKING A REWARDING CAREER THAT CARES FOR OTHERS, IN AN ORGANIZATION THAT CARES FOR YOU? YOU’RE LOOKING IN THE RIGHT PLACE.
As a Patient Care Assistant, you will provide support for the assigned team in their daily activities to ensure that patients receive prompt, effective customer service. By applying your health care administrative support experience – you will have the opportunity to play a key role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

AVAILABILITY REQUIREMENTS:

Please read: There is no guarantee of hours in this position however, As per the Collective Agreement:

WHY JOIN US?

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

WHAT WILL YOU DO?

• Provide administrative support services to Care Coordinators
• Process new referrals, and orders for services, supplies and equipment
• Process and assist in managing confidential patient records
• Enter, update and maintain a high volume of patient data in the electronic database
• Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
• Provide back-up support to other positions, as required

For the purpose of scheduling, “peak periods” includes the following:

• Spring: March Break, plus the week prior to March Break
• Summer: the last week of June to the end of the first week of September
• Winter: the period from December 15 through to January