Patient Experience Administrator

at  Lancashire Teaching Hospitals NHS Foundation Trust

We are passionate about improving patient experience throughout their Ophthalmology journey. You would be an active participant in helping to assist the patients check in for their appointments, dealing with patient enquiries and ensuring their follow up appointments are organised. You would need to demonstrate excellent communication skills between all colleagues across the organisations.
Have you got proven customer service experience? Do you want to be part of a dynamic and innovative team, ensuring the best possible patient care? Have you got a “can do” attitude towards flexible working, as you will be required to work at both Chorley Hospital and Royal Preston Hospital?
Then this could be the ideal role for you.
Our Ophthalmology Team has specialist expertise in Oculoplastics, Orbit and Lacrimal Surgery, Glaucoma, Diabetes, Medical Retina, Vitreoretinal Surgery , Neuro Ophthalmology, Paediatric Ophthalmology and Cornea and Anterior Segment Diseases. We also provide an Orthoptics service for children and adults.
Are you someone who is flexible in approach and focused on patient care whilst using their own initiative and working unsupervised.

Please refer the Job description for details