Patient Information Clerk - Cardiac Critical Care Unit

at  SickKids

ABOUT SICKKIDS

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.
When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.
Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

POSITION DESCRIPTION

As a Patient Information Clerk, you will be the first point of contact when patients and families arrive to the department. You will facilitate the delivery of patient care by providing a high level of support and assistance to staff and patients/families. Supporting the operation of the department, you will provide clerical and administrative functions in a proactive and organized manner.

• Act as a liaison between patients/families and the Cardiac Critical Care Unit (CCCU) and Paediatric Intensive Care Unit (PICU) staff
• Assist patient/families within your scope
• Maintain patient charts, as well as electronic and paper patient information
• Answer the phones
• Page providers and services within the hospital
• Perform other duties as assigned
• Register patients when bridge calls are initiated