Patient Process Administrator

at  University Hospitals of Derby and Burton NHS Foundation Trust

Provide an effective face to face/telephone reception service usingverbal and written communication to liaise with patients, relatives, staff,wards/units, directorates and external agencies/people to support thedelivery of an efficient patient service. Register patients on arrival, ensuring all demographic and episodedetails are recorded on the patient administration system. To use patient administration system and other Trust Applicationsrequired supporting the patients pathway. Duties include checking andupdating patient lists and using IT systems to accurately log alladmissions, transfers and discharges.
Arrange outpatient clinic appointments for patients where necessary.When appropriate arrange ambulance transport for patients. Responsible for dealing with all queries, either via telephone or face toface promptly and efficiently to ensure that an accurate and qualityinformation service is provided to the multi disciplinary team, patientsand their relatives. Complete administration tasks, and undertake any typing as required,e.g Diagnostic reports ensuring continuity of service is maintained including filing, photocopying, faxing, fault reporting, completion of theadmission/discharge book, GP and clinic letters, arrangement of patientfollow up appointments, ensuring tests/investigations are correctlycompleted. Takes responsibility to ensure on a daily basis all discharges arecompleted on the appropriate system in a timely fashion.
Administration support for Sister/Nurse-in-Charge/Senior Clinician maybe required. Order and maintain ward supplies as necessary and in accordance withTrust policies. Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site.
You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employer

Please refer the Job description for details