Patient Scheduler

at  Providence

DESCRIPTION

The Scheduler is accountable for scheduling various types of patient appointments from simple office visits to very complex surgical and medical procedures. This may include coordinating schedules with multiple providers, specialized equipment, and other specialized resources. Complexity of this position is evidenced by the use of simple and complex medical terminology and enterprise scheduling protocols. The scheduling specialist; displays professional interpersonal skills and presence when communicating with physicians, staff and the public; as the front-line customer service representative, upholds and exhibits the core values in all communication. It is essential that this information be documented timely and accurately.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Saint Johns Health Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

REQUIRED QUALIFICATIONS:

• Demonstrated outstanding customer service experience.
• 1 year of experience in a hospital or medical office setting.
• Clerical and computer experience.

PREFERRED QUALIFICATIONS:

• Coursework/Training: Some college level course work.

Please refer the Job description for details