Patient Service Assistant

at  NTUC Health

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic
DESIGNATION : Patient Service Assistant (Full-time)

QUALIFICATIONS

• Minimum Secondary education
• Experience in sales co-ordination
• Customer service oriented
• Good interpersonal and communication skill
• Cheerful and pleasant personality
• Conversant in basic computer skills
• Willing to travel
• Able to commit to a 5.5 day work week

The Patient Service Assistant will provide administrative support to clinic and ensure a smooth flow in the clinic operations.

• Perform counter duties including registration, appointment scheduling, payment collection and banking
• Attend to walk in and call in patients’ enquiries
• Liaise with dental laboratories for collection and delivery of lab reports and dental works
• Maintain inventory of office supplies and stationery for clinic
• Coordinate and work closely with Head Office in all matters
• Perform any duties as assigned