Patient Service Associate (Call Centre / Woodlands)
at RMA CONTRACTS PTE LTD
Singapore, Southeast, Singapore -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 04 Sep, 2024 | USD 2800 Monthly | 05 Jun, 2024 | N/A | Customer Service | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
PAY PACKAGE
- Salary: Up to $2800*
- Yearly performance bonus: Up to 1 month of salary
- Salary to be offered
Patient Service Associate: Salary $2,300
Senior Patient Service Associate: Salary $2,800
Able to work in any of the following shift: AM – 7:30AM to 5:00PM; MID - 9:00AM to 6.30PM; PM – 12:30PM to 10PM (Shift shall be rostered. - With 1 hour of meal time)5 days work week, inclusive of 1 weekend work day
JOB DESCRIPTION
- Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
- Manage protocols (such as fire & emergency messages)
- Liaise with other department enquiries and requests
- Manage customers’ feedback
- Make accurate data entry to the CRM System and maintain records.Participate in trainings, tests and audits when required.
REQUIREMENTS:
- Proficient in MS Excel / office
- Customer service oriented
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Pharma / Biotech / Healthcare / Medical / R&D
Customer Service
Graduate
Proficient
1
Singapore, Singapore
