Patient Service Associate (Diagnostic Imaging)*(5263) - Alexandra Hospital
at NATIONAL UNIVERSITY HEALTH SYSTEM PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Aug, 2024 | USD 2400 Monthly | 22 May, 2024 | N/A | Customer Service,Interpersonal Skills,Service Industries,Microsoft Office,Computer Skills,Sap | No | No |
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Description:
As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.
REQUIREMENTS
- Candidate must possess at least “O” Levels Certification.
- Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
- Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
- Able to multitask and work in a fast-paced environment.
- Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
- Be comfortable with working in inpatient wards and specialist outpatient clinics.
- Able to perform rotating shifts. Earliest shift starts from 8am to 5:30pm, and latest shift starts from 12pm to 9:30pm.
If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading
Responsibilities:
- Ensure clinic’s operational and procedural area readiness based on desired service standards.
- Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing.
- Perform cashiering duties, attend to and manage patients’ enquiries.
- Attend to any requests, emails and phone enquiries.
- Provide chaperone assistance to doctors/nurses and prepare consultation documents.
- Assist clinic manager in administrative duties.
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Graduate
Proficient
1
Singapore, Singapore