Patient Service Associate (I-Care Clinic)*(6597) - Alexandra Hospital
at NATIONAL UNIVERSITY HEALTH SYSTEM PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Sep, 2024 | USD 2400 Monthly | 19 Jun, 2024 | N/A | Microsoft Office,Customer Service,Service Industries,Computer Skills,Interpersonal Skills,Sap | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.
REQUIREMENTS
- Minimum GCE “O” Levels qualification or equivalent.
- Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
- Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
- Able to multitask and work in a fast-paced environment.
- Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
- This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.
If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading
Responsibilities:
- Ensure clinic’s operational and procedural area readiness based on desired service standards.
- Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing.
- Provide chaperone assistance to doctors/nurses and prepare consultation documents.
- Attend to any requests, emails and phone enquiries.
- Assist clinic manager in administrative duties.
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Graduate
Proficient
1
Singapore, Singapore