Patient Service Associate

at  National Skin Centre

Singapore, Southeast, Singapore -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate28 Jun, 2024Not Specified29 Mar, 2024N/ACommunication Skills,Computer Skills,Typing,Healthcare IndustryNoNo
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Description:

Family Group: Ancillary
As a Patient Service Associate, you will be expected to deliver friendly, efficient customer serviec and create a warm and welcoming atmosphere for all of internal and external customer / patients witht he key aim of providing excellent patient care.

REQUIREMENTS

  • Minimum GCE ‘N’ Levels or equivalent
  • Computer literate
  • Good communication skills
  • Good attending skills, typing and computer skills. Possess a non judgmental attitude
  • Experience in customer service / healthcare industry will be an advantage

How To Apply:

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Responsibilities:

  • Receive and screen patients arriving at the clinic
  • Perform full process of registration, administration and make appointments for patients
  • Prepare referral letters and main proper filing system for scanned documents
  • Manage consult rooms before and after clinic
  • Provide financial counselling to patients
  • Provide excellent service standards and assistance to patients
  • Perform counter and medical record duties
  • Answer and handle telephone and upfront enquiries
  • Undertake any other duties as assigned


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospital/Health Care

Pharma / Biotech / Healthcare / Medical / R&D

Health Care

Graduate

Proficient

1

Singapore, Singapore