Patient Service Associate (Urgent Care Centre)*(6153) - Alexandra Hospital
at NATIONAL UNIVERSITY HEALTH SYSTEM PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 24 Aug, 2024 | USD 2400 Monthly | 24 May, 2024 | N/A | Sap,Computer Skills,Service Industries,Interpersonal Skills,Customer Service,Microsoft Office | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
As a Patient Service Associate in our Urgent Care Centre (UCC), you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.
REQUIREMENTS
- Minimum GCE “O” Levels qualification or equivalent.
- Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
- Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
- Able to multitask and work in a fast-paced environment.
- Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
- Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).
- This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.
Responsibilities:
- Handle admission and discharge processes, which includes financial counselling, payment, monitoring of bed request status ensure proper registration of personal records of patients without compromising any data and safety breaches.
- Making internal and external appointments for patients as per ordered by doctors.
- Ensure UCC’s operational and procedural area readiness based on desired service standards.
- Provide basic financial counselling to patient and next-of-kin when requested.
- Attend to any patient and next-of-kin enquiries.
- Provide chaperone assistance to doctors/nurses and prepare consultation documents.
- Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Graduate
Proficient
1
Singapore, Singapore