Patient Services Officer

at  Calvary

Progress with purpose at one of Australia’s largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Permanent Part Time or Casual - Minimum 16 hours/fortnight. Must be available Friday’s and weekends on a rotating roster.
About the role
Calvary Riverina Hospital is seeking an enthusiastic Patient Services Officer who thrives in a busy environment to join our diverse, compassionate and dedicated team to provide effective and efficient administrative support and customer service. Our Patient Services Officer plays a key role in liaising with staff, clients and their families and ensuring the delivery of exemplary customer service. Working both collaboratively and autonomously you will utilise your strong administration, computer and communication skills in this busy health care setting.
This position will also provide administration relief to various departments over various shifts during periods of unplanned and planned leave. These departments include but are not limited to Patient Services, Ward Clerks, Reception and Health Information services.

Customer Service, greeting patients and answering phones
Preparation of patient’s paperwork
Fund checks and liaising with health funds and surgeon’s rooms
About you
Excellent communication skills both written and verbal
Excellent customer service skills and the ability to build and maintain relationships with stakeholders
Demonstrated ability to work both within a team environment and autonomously
Proficient knowledge and application of Microsoft Office (Word, Excel Outlook)
A desire to join a Team committed to the care of others in a mission based organisation
For further information please contact Lisa Pannier on 6923 2313 or lisa.pannier@calavaycare.org.au
Why work for Calvary?
At Calvary, our staff matter.
With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.