Patient Services Rep (Receptionist)
at Tanner Clinic
Roy, UT 84067, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 02 Jun, 2024 | Not Specified | 03 Mar, 2024 | 1 year(s) or above | Computer Skills,Customer Service,Office Equipment,Interpersonal Skills,Medical Terminology | No | No |
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US Citizen | Student Visa |
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OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
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Permanent | Independent - 1099 |
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Description:
Description:
Tanner Clinic has an immediate opening for a Patient Services Rep (Receptionist)
Location: Roy
Hours: M,W,F 8:00am-5:00pm
EXPERIENCE:
- Exceptional interpersonal skills with the ability to establish immediate rapport with patients
- One year of experience in customer service or reception in a health care environment preferred
- Previous healthcare experience and/or familiarity with medical terminology helpful
- Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred
PERFORMANCE REQUIREMENTS:
Knowledge:
- Knowledge of basic computer skills
- Knowledge of basic mathematics skills
- Knowledge of individual responsibilities to accurately direct callers
- Knowledge of medical terminology and organization services
Skills:
- Skill in using multi-line phone system, including transferring calls
- Skill is providing excellent customer service
Abilities:
- Ability to get appropriate information to route calls to the appropriate person
- Ability to calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls
- Adequate hearing to answer phone and speak with patients
- Ability to speak clearly and loudly enough to be heard by callers and patients
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Position is in well-lighted office environment.
Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder
How To Apply:
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Responsibilities:
- Greet patients in a warm, friendly, and prompt manner
- Gather patient and insurance information efficiently and accurately
- Collect and process co-pays from the patient at the time of service
- Generate fee slips with accurate physician information and obtain signatures on all legal documents when necessary
- Answer telephones, screen calls, take messages, and provide information to the appropriate source
- Enter patient data into the EHR system
- Direct and escort patients to physician offices
- Provide information to patients about how to make an appointment
- Assist patients with the use of wheelchairs and wheel them to the appropriate doctor’s office if needed
- Monitor the work area to ensure that it remains safe, secure, and well-maintained
- Work urgent care hours if required
- Other duties as assigned
Requirements:
Education: High school diploma or equivalent preferred
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Sales
Diploma
Proficient
1
Roy, UT 84067, USA